Form and function are important to us, that is why we use contoured buckles that fit the curves of your dog’s neck, welded, large-gauge D-rings, and the strongest thread we could find!
Our collars and leashes are made with the strongest nylon webbing on the market, it can hold over 3100 pounds of pressure before it would break.
We double and even triple stitch to make sure that your baby will not be losing their tags and collar. Our dogs are the most important members of our families and we know yours are too!
Please note that our buckles are not suitable for tie-out use! Using our collars for tie-out purposes will void any warranty or guarantee we offer.
These have been thoroughly tested on both a 50-pound lab and a 13-pound pug. Both dogs have reported back to us that their confidence levels have skyrocketed, all the other dogs in the neighborhood are jealous of their classic style, and they feel quite comfortable with the durability and strength of their Mimi Green collar and leash.
Yes! And we totally recommend getting the exact fit, especially if your dog is between a medium & a large. Just let us know that you need a custom collar length in the notes section at checkout. But please make sure you measure well as we do not accept returns or exchanges on custom collars.
Of course! Just contact us and we will do anything we can to make our leashes or collars perfect for your pet.
The pattern on the fabric will be slightly different than pictured, as each one is a totally original creation, made just for your dog! You will probably be super happy with the one we send you. If you aren’t, please send us an email to email@example.com, preferably with an attached photo of the item. Our embroidered items are embroidered by hand, so we cannot guarantee a specific font requested. We do embroider in cursive letters, unless print is requested. Please do not send us personalized items without receving authorization to do so. Your item will be returned to you.
We always use washable fabrics and suggest you wash them in the dishwasher or on the gentle cycle of your washing machine. You can also hand-wash with a mild detergent or shampoo. Hang dry of course; as you would will all your own designer wear!
All payments are facilitated by Authorize.net and are protected by an SSL layer. We accept Visa, Mastercard, Discover, and Amex. And for those of you, like us, who love Paypal & Google Checkout, we offer those payment solutions also.
Thank you for purchasing a customized Mimi Green item/s – we hope you love it as much as we do! In the event that your items received do not work for your furry friend, the policies listed below will address common concerns.
Please email or call with questions regarding exchanges on these items before you send them back. We don’t typically offer refunds on products we do not manufacture. Those items include: Molly Mutt Beds, West Paw items, Canine Earth products. We will usually direct you to the manufacture for exchanges. In the case where we do agree to provide a refund (ie: you re-ordered from us) there is a 15% restocking fee.
Products that are personalized like Dogids tags, Red Dingo tags, Rockin’ Doggie tags, and engraved collars are not returnable or exchangeable unless there was an error in your order or the item was damaged in shipping. If the error in engraving was on your end, we offer the option of paying 50% off the price to order a new tag. Please call for more details. 505.514.0216